(888) 247-2262Air Canada / Customer service
Does Air Canada do cargo?
Air Canada Cargo is the cargo service subsidiary of Air Canada. Air Canada Cargo offers cargo services on domestic and trans-border flights, using the cargo capacity on aircraft operated by Air Canada and Air Canada Jazz on domestic and trans-border routes.
How much does it cost to ship a dog by air in Canada?
Maximum carrier size allowed in the cabin
| Maximum carrier size allowed1 | 292 cm (115 in) in linear dimensions (length + width + height)1 |
|---|---|
| Charge for one-way travel | Within Canada and Canada/U.S.(except Hawaii)2 $105.00 – $120.75 CAD/USD4 International3 $270.00 – $318.60 CAD/USD4 |
How do I get through to Air Canada?
If you need to speak to someone at Air Canada customer service you need to dial 1-888-247-2262 or 1-802-217-2262(agency number, less waiting time).
Can you chat with Air Canada?
About Air Canada Hello! 👋 How can we help you today? A few things you should know: This chat experience is automated and not routed to live agents so there is no need to submit any personal information like your name.
How do I contact Air Canada about my refund?
If you have not heard back from us within 2 months of your original request submission, please contact us at 1 888 247-2262.
How do I send air cargo?
From pickup to delivery, the process is straightforward. Your logistics provider will coordinate with a local carrier to pick up at your warehouse or holding facility. Once the freight is loaded, the carrier will tender the shipment to the airport, where it will be put onto a plane.
Can you send a package on a commercial flight?
You can ship just about anything by air. Letters, packages, cars, horses, construction equipment and even other airplanes can be shipped air freight. The planes that carry all of this stuff range from normal commercial airlineres to some amazing flying mutants!
Is it safe to fly your dog in cargo?
Will it be very cold in the cargo hold? The cargo hold is climate-controlled and will not be colder or hotter than cabin temperature. A pet-friendly airline will make sure your pet is comfortable at all times.
Can you ship a dog through FedEx?
FedEx Express does not accept live-animal shipments as part of its regular-scheduled service and does not transport household pets such as dogs, cats, birds and hamsters.
How long is Air Canada hold?
“Be ready to spend at least six hours [on hold] if you are trying to call Air Canada to resolve the issue in a day.” Anand Segar had a similar experience. “I spent two and a half hours on hold, only to have the call dropped,” Segar told the TPG Lounge.
How do I Contact Air Canada for baggage support?
Air Canada Cargo does not handle or provide customer support for passenger baggage. For all inquiries related to passenger baggage, please contact Air Canada Customer Support. Select the city of origin for your shipment from one of the drop-down menus below.
How do I book and contact an Air Canada Cargo Station?
For rate quotes, to book or to contact an Air Canada Cargo station: Select the city of origin for your shipment from one of the drop-down menus below. From Canada you can also call 1-800-387-4865.
What is the new form for Air Canada Cargo?
Air Canada Cargo is rolling out a new form on August 1 to be filled out for all shipments that include Section II lithium batteries… Learn more. THE MOST FLIGHTS TO AND FROM EUROPE. That’s up to 345 flights to and from 33 major European cities every week in addition to regular trucking… Learn more.
How do I track my air cargo shipments?
Air Canada Cargo has a wide range of online resources to help you track and manage your shipments: Our Track and Trace tool lets you see where your shipments are, even if they’ve been split over multiple flights. Try it today.
